Maintenance & Support
Updates, backups, security and a team that answers when something breaks, so you can focus on selling instead of the technical side.
An e-shop is never “finished”. The platform, theme and plugins need updates, payment and courier providers change their integrations, and every hour the checkout is down costs money. E-shop maintenance covers all of it for a fixed monthly fee with clear response times.
What it covers
Controlled updates of WordPress/WooCommerce, theme and plugins (on staging first), daily backups with restore, uptime and security monitoring, SSL renewal, and checks that payments, emails and feeds keep working.
Small changes without a separate quote
Every plan includes time for small changes: a sale banner, a new page, a shipping setting. For larger projects we give you a separate estimate before we start.
One partner for everything
Because we know your shop, we can tie maintenance to improvement: speed, SEO, feeds. We also take on shops we did not build, after an initial technical review.
How we start
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1
Technical review
We document the platform, plugins, hosting and risk areas.
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2
Choose a plan
We agree on scope, response times and hours for changes.
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3
Backups and monitoring
We set up backups, staging and alerts.
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4
Regular report
Every month we send what was done and what we recommend next.
Who it is for
E-shops without a developer
That do not want to worry about updates and security.
Shops with many plugins
Where any update can break something if it is not tested.
Owners who want a steady partner
For small changes and ongoing improvement, without hunting for a freelancer each time.
What's Included
Frequently Asked Questions
Do you take on e-shops built by someone else?
What if the site goes down?
Is there a minimum term?
Related articles
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What a Greek e-shop needs for lawful cookie handling, how to set up Google Consent Mode v2 properly, and why a badly built banner costs you both data and ad performance.
Returns policy: the 14-day withdrawal right and turning returns into loyalty
What the EU right of withdrawal means for online sales, what your returns policy needs to say, and how a smooth returns experience brings customers back to your shop.
Parcel lockers (BOX NOW and others) and pickup points for e-shops
Why more Greek shoppers choose locker delivery, how to add it to your checkout properly, and where this option reaches its limits for your shop.